We bought their 3G Service on the day of launch and experienced lot of issues upto last few days before. So we decided not to publish about this in our portal until their service works perfectly. After lot of calls to BSNL Customer Care ( Note : Please don’t waste time like us in Customer Care. They will never mind you.. ) and lot of direct visits to the BSNL Exchange here in Namakkal, we finally got the 3G Service working perfectly only on 6th April 2010.

BSNL 3G Namakkal

The issue we faced was really very strange. First, we bough a BSNL 3G Sim Card from the Mobile Department in the BSNL Exchange. After the activation, we inquired the officers their about the Data Plans which they published the prices on their advertisement notices and got a strange reply from them. They simply told us that the data plans are for the BSNL EVDO Card and not for BSNL 3G Sim Card and also they told using BSNL 3G we can only make Video Calls and can’t use internet. This made us to understand that the staffs their are not aware of the 3G Completely.

So we sat their for few hours and explained them about the 3G and finally they made calls to Higher officials and said the Unlimited Data voucher price is Rs.2,756/- and we recharged our BSNL 3G Sim with that voucher. Again we have to struggle a lot to get their settings. Finally we got everything ready and started to use internet on our office desktop computer using BSNL 3G !

Here the extreme issue we faced while trying to test out BSNL 3G’s promised data speed of upto 3.6 Mbps ! ( Mobile Broadband ). We put a download of a 700 MB file in Download manager and started to download it. It started and the speed of the download went from 1 kbps and went upto 294 kbps and immediately when the connection reaches its top speed it got hang up !

So we decided to ask about this in Customer care but the customer care people said we will check and get back to you within 24 hrs but till to date no call ! ( We kept calling customer care and got the same reply ). Then we decided to visit the BSNL officials in the Exchange and went. Their we met the head of 3G department and said about our issue. She asked us to come after 2 days as its new for her and admitted that she not fully knowledgeable about 3G ( What a true officer ). And after 2 days we again visited her and after our arrival only she started the investigation by calling many persons. After speaking with more than 4 persons finally she said it seems to be the equipments were not installed properly yet. So she requested us to wait for 2 or 3 days to resolve the issue.

And finally the BSNL 3G in Namakkal started to work perfectly from 6th April only. After the continuous testing of the BSNL 3G only we posting this news as its working very perfectly now !

We also in plan to launch a separate portal for BSNL 3G in Namakkal to provide complete and clear information about their service and plans. Stay tuned for the new portal where you can get complete BSNL 3G Tariff, Settings and more !

BSNL 3G in Namakkal

The BSNL 3G Service will provide us more features like video calling, high speed internet browsing through mobile phone and also we can enjoy VoIP services on our 3G Compatible mobile phone.

The BSNL Officials said, the existing customers who on 2G can easily get migrated into 3G Service without replacing the existing Sim Card and also without paying any extra charges, just by sending a SMS.

We visited the BSNL Office here in Namakkal and asked about the launch of their 3G Service yesterday. The staffs at the office told they have planned to launch the BSNL 3G service in Namakkal from April 1st !

Note : We also got the tariff details, plan details and also the instructions on how to get migrated to BSNL 3G from BSNL 2G. These details will be published very soon on our website !

3G Spectrum Auction

The Union Budget estimate of 2009-10 includes a sum of Rs 35,000 crore as expected revenue from auction of 3G spectrum, Finance Minister Pranab Mukherjee said in Budget papers.

Just few days before the Budget, Government had decided to fix the reserve price at Rs 4,040 crore and allow only seven operators to offer 3G mobile services.

The auction, when happens would allow telecom firms to offer services such as high-speed Internet and video downloads on mobile phones. Telecom Minister A Raja had already said that the auction could happen by December of this year. The government had initially aimed to get Rs Rs.20,000 – Rs.25,000 crore.

The sale has been deferred twice. The finance ministry wanted the floor price of the auction to be Rs 4,040 crore double of what the DoT had suggested.

According to the guidelines, the government planned to conduct auction for 20 of India’s 22 telecom zones and had said companies could bid for four slots in most of these areas.

Source : [ The Hindu ]